Whether you use Snapchat to send pictures and messages that disappear after a short time or for video chats, it can be frustrating when the service is down or doesn’t seem to be working.
If Snapchat stops working, there are a few things you can try to get it back up and running.
What to Do Fix Snapchat if It Doesn’t Work
When Snapchat stops working, there are usually a few different things that could be wrong. Most of the time, the best way to figure out what’s wrong is to try the most likely solutions one at a time, starting with the ones that are easiest or fastest to try.
Sign out Of the Account.
You could try logging out of your account and then back in to see if the app has fixed itself. Just make sure you have your Snapchat password handy so you don’t get locked out and have to ask for a new one.
Check Your Snapchat Permissions
Is Snapchat mostly working, but you can’t do some things in the app? For example, you might not be able to take photos or use filters. This sounds like a permissions issue, in the sense that you haven’t given the app the right permissions to use all of your phone’s features. Open the settings for permissions and make sure they are all turned on.
Do this with your iPhone:
1. Open up the Settings app.
2. Go to the bottom of the list of apps and tap Snapchat
3. Swipe the button to the right to turn on each permission. Location, Photos, Cameras, Cellular Data, and Microphones are some of the most important permissions to check.
Those with an Android:
1. Open the Settings app and tap Apps & notifications.
2. Look for Snapchat in the list of apps; you may need to tap
Look at all apps.
3. Tap Permissions.
4. Look at each permission and make sure it’s turned on.
A quick hint: If you use a VPN on your phone, that could also be the problem. So you should turn that off (at least temporarily) and see if Snapchat still works.
Restart Snapchat (or Your Phone)
If you’re having trouble with a piece of software, you can often fix it quickly by “rebooting” it. So, close Snapchat and then open it again. Here’s how to close an app on Android and how to close an app on iOS if you need a reminder.
If that doesn’t fix the problem, try restarting the phone. Here’s how to restart an iPhone. When something goes wrong with an app like Snapchat, you may need to restart your whole phone.
Quick tip: If you can’t close or restart the app on your Android device, you may have to do a forced stop instead. Then start the app again to see if it works.
See if Snapchat Is Down
Snapchat is a service that you can count on. Most of the time, if you can’t get into the service, the problem is probably with your phone and not with Snapchat. But no service can be “up” all the time, so it’s a good idea to check if Snapchat’s network is down. You can easily check Snapchat’s network status page at DownDetector, or you can use Google to search for “Is Snapchat down?”
Reboot your router and cable modem if it appears that you could be experiencing WiFi connection problems (turn them both off for at least two minutes, then back on). You might wish to get in touch with your internet service provider to check if there’s an issue if it’s still not functioning because there could be a local service outage.
Check to See if An Update Is Available.
You could be using an older version of Snapchat that has a bug or is incompatible with the operating system or software on your phone if you haven’t updated your applications in a while. It’s a good idea to have automatic updates enabled in the Settings app on your phone, but if you need to upgrade Snapchat, you may do so on your iPhone or Android device by going to the App Store.
Empty your cache.
If Snapchat is still not functioning properly for you, you may have an issue with damaged data in the app’s data cache. You can clear the cache if that’s okay.
The methods to clear the cache on an Android phone may differ somewhat based on the version of Android you are using, but this is the basic procedure:
Start the Settings application.
Then choose Apps & Notifications.
3. Select Snapchat from the list of applications, then click See all apps if required.
4. Select Cache & Storage.
5. Select Delete Cache.
You must enter the Snapchat app’s settings, scroll down to Account Actions, and then hit Clear Conversations if you’re using an iPhone.
Reinstalling the program from the App Store after uninstalling it is another option for accomplishing this.
Also Read: Osmose Technology: How to Login and Register in 2022
To make your Snaps better, delete discussions.
You may have encountered a rather unusual issue with the cache of chats if you restarted the app, emptied the cache, or even reinstalled Snapchat and it’s still not functioning properly—in particular, if you can’t send Snaps to one or more individuals. The answer? Retry after deleting the conversations with the troublesome buddy. You will lose such messages, including any unread Snaps, if you delete conversations.
1. Tap your Snapchat account avatar in the top left corner of the screen.
2. Tap the gear-shaped Settings icon in the upper right corner.
3. After you have reached Account Actions, hit Clear Conversations.
4. Tap the X to the right of the chat you wish to delete from the list of friends.