On Wednesday, the Italian Competition Authority (AGCM) imposed fine over Apple and Samsung, the two tech giants of the market. Both the firms have been fined regarding the unprecedented ruling on planned obsolescence. AGCM has stated that companies were engaged in dishonest commercial practices.
As per the sources, the Italian anti-trust authority fined Apple and Samsung 10 million and 5 million euros respectively ($11.41 million and $5.7 million). Both the firms have been alleged to force the consumers to purchase new phones by making them install latest updates on old phones thereby slowing them down.
AGCM stated that “Apple and Samsung firmware updates had caused serious dysfunctions and reduced performance significantly, thereby accelerating the process of replacing them. The two firms had not provided clients adequate information about the impact of the new software or any means of restoring the original functionality of the products.”
Besides this, the AGCM has also conveyed that Apple knowingly didn’t find the need to share the information to the customers regarding the lifespan of lithium batteries in iPhones. Neither did the firm share useful information on how to care for them to boost their performance and shelf life.
The report from the AGCM even revealed that Apple forced the iPhone 6 customers to update the software on their phones which were specifically designed for iPhone 7, and didn’t alert the customers that doing this will result in the malfunctioning of their old model.
Similarly, Samsung forced Galaxy Note 4 users to install latest updates of Google’s Android operating system which was meant for Galaxy Note 7 and made the older model sluggish and hard to use.
The ACGM had assured that both the companies had been fined with the highest possible amount regarding the dishonest practices followed by them.
Samsung in defence of the action said in a statement, “Samsung did not issue any software update that reduced the Galaxy Note 4’s performance. In contrast, Samsung has always released software updates enabling our customers to have the best experience possible,” it said.